Trust
How we check movers
Verification is more useful when it goes beyond a phone call or an online form. Before a mover joins bookmovers.in, our team visits their operating location in person.
What we check, in person
- 1Office visited in person
- 2Godown or storage facility visited, where applicable
- 3GST details checked
- 4Customer references called
- 5General operating setup reviewed
IllustrationWhy we check
These checks help us confirm that a mover is connected to a functioning business, with an identifiable location and relevant documents. It helps us understand whether the business has a genuine operating setup and can handle a move responsibly.
What verification doesn't mean
Verification reduces uncertainty, but it does not mean every move will be identical. The final experience also depends on the moving requirements, access at both properties, packing choices, route conditions and the information shared before the move.
What each check tells us
- Office visited in person
- A real office with a fixed address is the first sign of a business that will still be there after your move. It's also where you'd go if something needed sorting out face to face.
- Godown or storage facility visited, where applicable
- If a mover stores goods between pickup and delivery, or offers storage, the godown is where your things will actually sit. Seeing it shows whether it's secure, covered and organised.
- GST details checked
- GST registration links the business to a legal identity and lets it issue a proper tax invoice, which matters for companies and for anyone whose employer reimburses the move.
- Customer references called
- Speaking to past customers tells us how the mover handled real moves: whether they turned up on time, how they packed and how they dealt with problems.
- General operating setup reviewed
- Staff, equipment, packing materials and the way jobs are organised all show whether a business can handle a move responsibly, not just quote for one.
Checking any mover yourself
Whether or not you use bookmovers.in, a few checks of your own go a long way. Look the business up by name and address, not just by phone number, and see whether the address is a real office. Ask for their GST number and look it up. Ask for the names of one or two recent customers in your city and call them.
Be wary of very low quotes given without any survey, requests for a large advance in cash, and companies that won't put the quote in writing. Our guide to packers and movers scams lists twelve red flags in detail.
- Search the company name and address, not just the phone number
- Ask for the GST number and check it
- Ask for a written quote after a video or in-person survey
- Call one or two recent customers
- Avoid large cash advances before the move
One mover, not a list
Many moving websites pass your number to several companies at once, and you spend the next days answering calls. We share your requirement with one mover we've checked, so you deal with one business that knows your move in detail.
That also makes responsibility clear. One mover surveys the home, gives the written quote and carries out the move, so there's no confusion about who promised what.
If something goes wrong
Most problems on a move come from information that wasn't shared or wasn't written down. If something goes wrong, such as damage, a delay or a charge you didn't expect, note it in writing with photos, tell the mover and contact our team the same day.
Keep your written quote, inventory list, payment receipts and delivery note together. They're the record that settles most disagreements.
What a verified mover still needs from you
A good mover can only plan for what they know about. Before the quote, tell them about every floor and staircase, the lift size, how close a truck can park, society timings, heavy furniture, fragile and valuable items, and anything that needs dismantling. If something changes, tell them before moving day.
On the day, be there at the start of packing and at delivery, check the inventory list, and note any damage on the delivery receipt with photos before signing. Verification reduces risk; your own checks reduce it further.
Your part, before you approve a move
Run a moving company? Apply to be verified.
Questions about how we check movers
Does verification mean nothing can go wrong?
No. It reduces uncertainty about the business, but moves also depend on access, packing choices, route conditions and the information shared beforehand.
Can I see which checks a mover has passed?
Every mover we connect you with has been through the checks listed on this page before joining.
I run a moving company. How do I get verified?
Apply through our partners page. Our team will contact you about the checks.
Why only one mover?
So you deal with one business that knows your move in detail, instead of answering calls from several companies.
What should I keep after the move?
The written quote, the inventory list, payment receipts and the delivery note, with any photos of damage.
How long does verification take for a new mover?
It depends on the business and scheduling the visits. Movers can apply through our partners page.
Do you check the mover again later?
Yes. Partners are re-checked using customer feedback and by confirming their licences are still valid. There is no fixed schedule, so tell our team about any problem with a mover.
Do verified movers handle every kind of move?
Not always. Tell us what you're moving and where, and our team will say honestly whether a verified mover can take it.
Should I still check the mover myself?
It never hurts. Look up their address and GST number, read the written quote carefully and call a recent customer if you can.