Privacy policy

book movers india (“bookmovers.in”, “we”) runs bookmovers.in. It explains what personal data we collect, why, and what you can ask us to do with it.

What we collect

• When you request a quote: your name, mobile number, optional email, cities, move date, home size and notes, and, if you tell us, how you found us. We also note which page of this site you sent the request from.
• When you book: the above plus pickup and delivery details needed to carry out the move.
• When a mover applies to join: business and contact details, GSTIN and documents shared during verification.
• Basic technical logs (IP address, browser) kept for security and to stop abuse.
• Visit statistics through Plausible Analytics (pages viewed, the type of page a quote request came from). Plausible doesn't use cookies or identify you.

Why we use it

• To call you about your move and give you a quote.
• To arrange, carry out and track your move, and send you status updates by WhatsApp, SMS or email.
• To resolve complaints and keep records the law requires (for example tax invoices).

We do not use your details for advertising and we do not sell them.

Who we share it with

Only the one verified moving partner handling your move receives your contact details, and only after you agree to their quote. We also use service providers that store or send data for us (database hosting, WhatsApp messaging), bound by contract to use it only for our purposes.

How long we keep it

Quote requests are deleted 6 months after they're submitted. Booking and billing records are kept by the moving partner who carries out your move.

Your choices and rights

• Stop move updates at any time by replying STOP on WhatsApp or telling our team.
• Ask for a copy of your data, a correction, or deletion where the law allows.
• Withdraw consent; this doesn't affect anything already done.

Write to info@bookmovers.in. We reply within 7 days of receiving your request. If you're not satisfied, you can complain to the Data Protection Board of India.

Contact

book movers india. Email info@bookmovers.in.