Your car should be loaded on a suitable carrier, secured properly and checked at both ends. A written condition record at pickup protects you if there is any dispute later.
We connect you with one verified mover who transports vehicles on your route. The mover quotes for the car, the route and the carrier type.
What's usually included
- Pickup from your address, where access allows
- Loading and securing on a car carrier
- Condition report with photos at pickup
- Delivery at the destination address
- Risk coverage options, with terms on the quote
The exact scope is on the mover's written quote.
How to prepare
- Keep the RC, insurance and PUC copies in the car file
- Leave about a quarter tank of fuel, no more
- Remove valuables and loose accessories
- Photograph all sides of the car before handover
IllustrationOpen or enclosed carrier
Most cars travel on open multi-car carriers, which are common, widely available and suitable for everyday vehicles. Enclosed carriers protect the car from dust, sun, rain and road debris, and are worth considering for new, vintage or high-value cars, but they cost more and may be less available on some routes.
Ask which type the mover is quoting for, and whether the carrier goes direct or collects other cars on the way. That affects how long the car takes to arrive.
Pickup and delivery points
Large carriers often can't enter residential societies, basements or narrow lanes. In practice, many pickups and deliveries happen on a nearby wider road, where you drive the car to and from the carrier at an agreed time. Some movers use a smaller vehicle or a driver to bring the car to the carrier.
Agree the exact place and time for both ends before booking, and make sure someone you trust can be there with the keys and the documents.
The condition report
The condition report is the most important document in car transport. At pickup, the mover records existing scratches, dents and other marks, and you both sign it. At delivery, the car is checked against the same report. Any new damage is noted before you sign.
Take your own photos too, from every side, including the roof, wheels and interior, in good light. A clean car makes marks easier to see, so wash it a day or two before pickup.
Insurance
Ask the mover what the risk coverage includes, what it costs and how a claim works, and get the terms on the quote. Check with your own insurer whether your policy covers the car while it's on a carrier; many don't.
Keep copies of the registration certificate, insurance and pollution certificate in the car file, and the originals with you.
Carrier or drive it yourself?
For short routes, driving the car yourself is often simpler and cheaper, if someone is travelling anyway. For long routes, a carrier saves days of driving, wear on the car and the cost of fuel, tolls and stops. It also means nobody has to fly back after delivering the car.
If you're moving household goods too, the car and the goods may arrive on different days. Plan how you'll get around in the gap.
How long car transport takes
The time depends on the distance, the route, whether the carrier goes direct and how soon it fills up. A shared carrier may wait to collect other cars before leaving, and may stop on the way. The mover should give you an expected delivery date in writing, based on your route.
Ask what could delay the car, such as weather, festivals or other pickups, and how they'll tell you if the date changes. Plan how you'll get around until the car arrives.
Two cars, or a car and a bike
If you're moving more than one vehicle, ask whether they can travel on the same carrier and arrive together. Each vehicle needs its own condition report, photos and documents file. Two-wheelers often travel with household goods rather than on the car carrier.
List every vehicle on the quote separately, with its registration number, so there's no confusion at pickup or delivery.
Luxury and modified cars
Low-slung sports cars, luxury cars and cars with body kits or modified suspension can be awkward to load onto a standard carrier. Tell the mover the make, model and any modifications when you ask for a quote, so they can plan the right carrier and loading equipment.
For high-value cars, ask about enclosed carriers, single-car trucks and the insurance limits that apply. Photograph the car in detail before handover and keep the condition report safe.
Every mover is checked before they work with us
- Office visited in person
- Godown or storage facility visited, where applicable
- GST details checked
- Customer references called
- General operating setup reviewed
Questions about car transport
Can I keep household items inside the car?
Usually not. Most carriers don't allow goods inside a transported car. Ask your mover what they permit.
What documents does the mover need?
Photocopies of the RC, the insurance, your driving licence and the PUC certificate. Keep the originals with you.
Can an electric or CNG car be transported?
Usually yes. Tell the mover when you ask for a quote, since carriers may have rules about charge or fuel levels.
How much fuel should I leave in the car?
About a quarter tank, unless the mover asks otherwise.
Can two cars travel on the same carrier?
Often, if they're booked together. Each needs its own condition report and documents.
Can I leave my car's FASTag in place?
Ask the mover. Some owners remove toll tags during transport to avoid unexpected deductions.
Can a low sports car be loaded onto a carrier?
Often, with the right equipment. Tell the mover the make, model and any modifications when you ask for a quote.
Who should hand over the car if I can't?
Someone you trust, with the documents and your authorisation, who can check and sign the condition report.
Can the car be delivered to a different address?
Usually, if it's agreed in advance and written on the quote.